FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

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FAQ 常见问题

1. Beam 2 is supported by WASAPI without ASIO driver;

2. Atom and beam2 do not support win7, win10 does not need a driver;

3. MAC computer needs the following settings: Settings-sound card-select beam2 or atom;

4. Unrecognized phenomenon on iOS devices: clear the background APP and restart the phone;

5. Only Android AUDIO PLAYER PRO can launch MQA on Android, the only one;

6. Apps that support MQA development on iOS: TIDAL, Xiami, Amarra Play;

7. Software that supports MQA deployment on the computer: ROON, Audirvara, TIDAL;

8. The white light on the atom and beam2 indicates that the computer or mobile phone does not recognize the atom or beam2 and needs to be re-plugged;

9. The sound is hollow when using a certain model of Apple headphones, why?
  There are two types of interface definitions for Apple headsets. We only support one of them. Please change the headset. We support all current HiFi 3.5mm headphones.

1、beam 2采用WASAPI来支持,没有ASIO驱动;

2、atom和beam2不支持win7,win10不需要驱动程序;

3、MAC电脑,需要如下设置:设置—声卡—选择beam2或者atom;

4、iOS设备上出现不识别现象:清空后台APP,重新启动手机即可;

5、安卓上只有  USB AUDIO PLAYER PRO一个APP可以展开MQA,唯一;

6、iOS上支持MQA展开的APP:TIDAL、虾米、Amarra Play;

7、电脑上支持MQA展开的软件:ROON、Audirvara、TIDAL;

8、atom和beam2上指示为白灯,表示电脑或者手机没有识别到atom或beam2,需要重新插拔;

9、使用某型号苹果耳机时声音中空的,为什么?
 苹果耳机有2种接口定义,我们只支持其中一种,请客户换一副耳机就可以了。我们支持目前所有HiFi的3.5mm耳机。

How to upgrade firmware of atom Pro and beam2 如何升級atom Pro beam2固件?

Please download the user's guide and lasted firmware from here:从下列地址下载固件

Please download the lastest version burn tool for Beam2 and atom Pro, When burn tool does not work on your PC,

如果压缩包中的烧录工具不兼容你的PC,请下载这个最新烧录工具:

https://drive.google.com/file/d/15C-5rNlV23nbS6qwF06oPef_vWAgv_pR/view?usp=sharing

or 或者 http://buyme.ddns.net:5000/sharing/IHY43S05z

Beam2 0629 ROM:

http://buyme.ddns.net:5000/sharing/4DyTnwGAX

https://drive.google.com/file/d/1upolIv_cIWEIo6ciRtrEMWFFqy5SsVzR/view?usp=sharing

Note:升级说明:

减少了低阻抗,高灵敏度在耳机2.5平衡时的底噪。

Reduced the noise floor of low impedance high sensitivity headphones when using 2.5mm balanced port.

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0411 Beam2  ROM:​​

https://drive.google.com/file/d/191eAZ2_wMBWtJGAoXDOKwtyBs2y7P0MS/view?usp=sharing​
http://buyme.ddns.net:5000/sharing/7UgpmFgwO

升级说明

​Note:

1、0411 hilidac II 文件为标准功率版,指示灯3秒熄灭,适合夜晚(夜晚模式);
1.The 0411 hilidac II file is a standard power version, the indicator light goes off for 3 seconds, suitable for night (night mode); 
2.LP 的两个固件适用于低阻抗耳机,耳机阻抗太低使用这个版本可以有效 的降低底噪。文件名LED表示同上;  
2.LP's firmware is suitable for low-impedance headphones. Using this version can effectively reduce the noise floor. The file name LED indicates the same as above; 
 
3、从此固件,设备名称由Beam 2变成为:hilidac II; 
3. From this firmware, the device name changed from Beam 2 to: hilidac II; 

 

0307 version

升级说明:Note

优化声音细节

perfect sound

20200307 https://drive.google.com/open?id=1WO0H5JzuAJ6S6UPF76Lbv9svH2VJ3-Z6pa

 

20200307 http://buyme.ddns.net:5000/sharing/lbFGZ3Y1H


  
 
0411atom固件说明:0411 version firmware for atom:
 
1、修正设备显示名称为hilidac I 优化固件

1. fix the device name to hilidac I, fix bug.

https://drive.google.com/file/d/1tUU2wwhG4zwXaK3mnmfnikmwbWJjIPgu/view?usp=sharing

http://buyme.ddns.net:5000/sharing/wpUGKuK2Z

How to work well with roon? 如何在roon上設置好MQA參數?

Download the Guide from here:这里下载指导书

https://drive.google.com/open?id=1ElWij0m60fZc9rDUhC0-67XpumovQo1K

http://buyme.ddns.net:5000/sharing/hF95ceLhm

  

beam (not hilidac I/II)how to work with your PC?如何在电脑使用?

1.您需要一个USB连接到MicroUSB线,然后将其连接到您的计算机。
2.在MacOS操作系统下,请从系统偏好中选择插入的设备为默认的声卡。
3.在win7/8/10下,您可能需要下载驱动程序,安装并重新启动PC。
4.为了解决win7未被更新的问题,系统无法识别SHA256的签名档或驱动程序无法工作。请参考https://technet.microsoft.com/zh-cn/library/security/3033929.aspx请下载以下Microsoft更新并安装3035131和3033929更新
4.1。 win7 x86 SP1KB3035131- https://www.microsoft.com/zh-cn/download/details.aspx?id=46017
KB3033929- https://www.microsoft.com/zh-cn/download/details.aspx?id=46078
4.2。 win7 x64 SP1KB3035131- https://www.microsoft.com/zh-cn/download/details.aspx?id=46009
KB3033929- https://www.microsoft.com/zh-cn/download/details.aspx?id=46148

 

  

How to work with Cell Phone?如何在手机上使用 ?

  1. 在您的iPhone上,将设备用线接上手机直接打开您的音乐播放器应用程序即可使用。


  2. 在您的android系统上,请打开OTG开关,并将设备连接您的手机,操作您的音乐播放器应用程序。

  

How to play DSD files?如何播放母带DSD ?

  1. 您需要相应的播放程序例如J River或Foobar

  

Where to download the Beam Driver ?驱动下载地址

Download 驱动下载升级

https://drive.google.com/open?id=15rzrhydod66OLmfxfcWj_mppdlPhtCgn

https://www.lanzous.com/i2nd3hi

https://1drv.ms/u/s!Aqq_yGgFMDFNmn9pyTWY3w44IhIB

下載驅動 链接: https://pan.baidu.com/s/1JeS-nSXPp1ucnWsQz30VhA 密码: twvs

  

Beam firmware download and upgrade. 固件下載升級

Chiese version lesson

https://panysgood.blogspot.com/2018/11/beam-usb-dac-20181107.html

Download URL 固件下載升級

http://uploaded.net/file/nz41v154

http://buyme.ddns.net:5000/sharing/LzR3M6MTW

How to upgrade beam firmware?

Download and run it.

Check the left box of "EVB VID" and press the “write EEPROM” buttun..

plugoff and plugin beam usb cable, wait for the end and plugoff beam.

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